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[personal profile] captainsblog
Save the planet. Cut clutter. Have awesome sex until you're 95 and increase your track speed. All this and more if you just let us [us= your bank/utility/phone company/whatever] turn off your paper billing and allow us to enable you to "go paperless."

Don't believe a word of it. Until and unless they start rebating you at least 44 cents for every paper statement they don't send you, you have nothing to gain and everything to lose by this effort. They [they=pretty much all of them, which work the scam pretty much the same way] started out with pitching convenience: No stamps to buy or paper checks! (Fine- I don't mind PAYING online but I still want that statementy proof of what I paid, for tax and other legal purposes.) Then they went to guilt: You're making Poor Mother Earth sad, by making us cut down all those virgin-forest trees to send you something you're legally entitled to! (Want to guess if the CEO's aren't still printing out hundreds of drafts and final multiple copies of their long-term, golden parachute-filled contracts or if they're getting them paperless? Nope, didn't think so.) Next, increasingly, annoyance: We won't let you pay online, or we'll force you through a half dozen nag screens, to get you to make the What Jesus Would Do Switch. And just now, a certain telephone company, with a name rhyming with "Satan, My Son," has upped the ante even more; by clicking "submit" on your payment, you are automatically enrolled in a "trial" of paperless. I clicked "submit" and then found the five extra clickies needed to unenroll. Fuck you and the digital subscriber line you rode in on.

Why am I so angry about this? Because they [again, they=pretty much all of them] also go out of their way to make "paperless" billing as inconvenient and undocumented as possible. They're constantly changing their login screens and procedures "for your security," which means that password managers either don't work at all or have to be constantly updated and/or hacked to save the time allegedly saved. TPC has also decreed that my Firefox 3.point.infinity-seven is no longer supported by them, even though I keep it current and protected. And if you get distracted or suffer a printer error and can't print your confirmation screen, there's no going back to retrieve it.

Especially with bank and credit card statements, though? At least for now, you have rights, and they're measured from when you receive your statement. Once you go paperless, you head into a void of uncertainty about when time periods start or stop ticking or even if they apply at all. Would you win in a court of law? Maybe- but if there's one thing that Miranda, Brown and Jane Roe all agree on, it's that you don't want YOUR name getting stuck on the case that ultimately decides that. It can get a lot more expensive than 44 cents.

Shit- forgot to print my confirmation page.  Should've just sent them a gorram check.

Date: 2011-11-16 04:50 pm (UTC)
From: [identity profile] elbiesee.livejournal.com
Yep, all of this. I'm one of the few people I know (my mother being another one) that still sends checks for her utilities. I pay online for some things (ye olde credit card, for example), but I still like having a paper statement in my bill folder. That way, I know for sure it gets paid.

Date: 2011-11-16 05:54 pm (UTC)
From: [identity profile] firynze.livejournal.com
I switched to paperless for my credit union, because they DO offer me a lot of stamp-saving conveniences AND jacked the interest rate on my checking account in return.

I went to electronic statements for my local bank (where I do my business banking) because otherwise the login screen prompting me to go paperless was preventing me from linking my accounting software. Sigh.

Thankfully, I can print out copies of my statements fairly easily.

Date: 2011-11-16 05:57 pm (UTC)
From: [identity profile] bill_sheehan.livejournal.com
I drank the Kool-Aid a long time ago, and do everything paperlessly. All of my bills are either automatically paid from my checking account, or I log in to the bank's billpayer site or the credit card site and authorize an EFT. If you send me a paper check, I deposit it electronically, write VOID across it, and hand it back to you. I am thoroughly modern.

KAYAMA
(picking up a derby)
It's called a bowler hat.
I have no wife.
The swallow flying through the sky
Is not as swift as I
Am, flying through my life.
You pour the milk before the tea.
The Dutch ambassador is no fool.
I must remember that.

I wear a bowler hat.
They send me wine.
The house is far too grand.
I've bought a new umbrella stand.
Today I visited the church beside the shrine.
I'm learning English from a book.
Most exciting.
It's called a bowler hat.

(bringing out a watch)
It's called a pocket watch.
I have a wife.
No eagle flies against the sky
As eagerly as I
Have flown against my life.
One smokes American cigars.
The Dutch ambassador was most rude.
I will remember that.

I wind my pocket watch.
We serve white wine.
The house is far too small.
I killed a spider on the wall.
One of the servants thought it was a lucky sign.
I read Spinoza every day.
Formidable.
Where is my bowler hat?

(putting a monocle to his eye)
It's called a monocle.
I've left my wife.
No bird exploring in the sky
Explores as well as I
The corners of my life.
One must keep moving with the times.
The Dutch ambassador is a fool.
He wears a bowler hat.

(putting on a pair of glasses)
They call them spectacles.
I drink much wine.
I have a house up in the hills
I've hired British architects to redesign.
One must accomodate the times
As one lives them.
One must remember that.

(holding up a tailcoat)
It's called a cutaway …

Date: 2011-11-16 09:55 pm (UTC)
From: [identity profile] liddle-oldman.livejournal.com
Yeah. I do direct-deposit, and that is absolutely *it*.

Did I mention that I still have typewriters?

Date: 2011-11-16 11:47 pm (UTC)
From: [identity profile] greenquotebook.livejournal.com
Fuck you and the digital subscriber line you rode in on.

This is the first thing to make me laugh all day and, boy, did I need it!

Date: 2011-11-17 02:12 am (UTC)
From: [identity profile] captainsblog.livejournal.com
I read your post about why.

::Hugs even more needed than a certain hockey team needs them::

Date: 2011-11-17 02:48 am (UTC)
From: [identity profile] thediva-laments.livejournal.com
Yes to all of this. I have had this exact same discussion with people and have gotten incredulous, tin foil hat type looks. I think I'll just print this out and hand it to people from now on.

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