Batting .500
Feb. 17th, 2021 08:31 pmI sent off a Facebook post late this morning in which I crowed about one of

Keith is a Black cartoonist we've followed for years in a periodical called The Funny Times, and who is now the inspiration behind the Hulu series Woke. He's had a running feature in his comics titled Life's Little Victories, which are numbered into the high four figures at last report. Here's the one of ours I compared to that for today:
We still have the Kenmore washer that Eleanor's parents got us as a wedding present, but we're on something like our fourth dryer. The latest dates to mid-2019, when its Maytag predecessor was deemed even beyond the Bored Repairman. For about a month, the dryer has been making noises like a wounded moose. We tried taking the cover off to see if anything obvious was wrong. We found two quarters in the frame, surprisingly little pet hair, but nothing seemingly wrong with belts or pulley. Her best guess is that it's a bearing issue.
Of course I couldn't find the receipt, which would have told me whether I'd sprung for the extended warranty. But I did find the Home Despot monthly bill I put the thing on. It took three tries with two stores between Monday afternoon and late this morning, but they found the order, confirmed that it IS still covered under an extended warranty, and gave me the number to call it in. Since I was on the road after that and she was off from work, she volunteered to arrange for the service call.
Welp.
Finding we had an extended warranty on the dryer did NOT equal being able to make a claim on such warranty. The paperwork I was given at the store today was not adequate to the task. The store employee clearly saw the information- that we had bought one for five years and even for how much- but could not print it for me. I COULD have gone back to Appliances in that store for that copy, "but you shouldn't need that."
Uh huh. Numerous calls and website visits later over almost four hours, Eleanor solved the mystery, but it wasn't easy, and we now finally have an appointment to get the thing fixed on her day off next week.
----
Meanwhile, as she was having all of that fun, I was on my way to, and quickly from, Rochester for a single appointment with a single client that went singly well- until about 10 miles into the drive home in Eleanor's car (which I've been taking for my much more occasional road trips because my car is just too hard on my aching back over long hauls).
I watched in slow motion as a Volvo in front of me let loose a student-desktop-sized slab of frozen-over snow and smashed right into her windshield, causing an Amazing Spider Man web effect over the entire passenger side with some tendrils into my line of sight. I honked the driver over. He turned out to be an RIT kid, barely out of high school. He was mortified and scared. Only COVID kept me from hugging him while telling him, don't worry, it'll be okay, we have coverage for this, but I need your information and you have to clear the rest of that snow off your roof.

Keith is a Black cartoonist we've followed for years in a periodical called The Funny Times, and who is now the inspiration behind the Hulu series Woke. He's had a running feature in his comics titled Life's Little Victories, which are numbered into the high four figures at last report. Here's the one of ours I compared to that for today:
We still have the Kenmore washer that Eleanor's parents got us as a wedding present, but we're on something like our fourth dryer. The latest dates to mid-2019, when its Maytag predecessor was deemed even beyond the Bored Repairman. For about a month, the dryer has been making noises like a wounded moose. We tried taking the cover off to see if anything obvious was wrong. We found two quarters in the frame, surprisingly little pet hair, but nothing seemingly wrong with belts or pulley. Her best guess is that it's a bearing issue.
Of course I couldn't find the receipt, which would have told me whether I'd sprung for the extended warranty. But I did find the Home Despot monthly bill I put the thing on. It took three tries with two stores between Monday afternoon and late this morning, but they found the order, confirmed that it IS still covered under an extended warranty, and gave me the number to call it in. Since I was on the road after that and she was off from work, she volunteered to arrange for the service call.
Welp.
Finding we had an extended warranty on the dryer did NOT equal being able to make a claim on such warranty. The paperwork I was given at the store today was not adequate to the task. The store employee clearly saw the information- that we had bought one for five years and even for how much- but could not print it for me. I COULD have gone back to Appliances in that store for that copy, "but you shouldn't need that."
Uh huh. Numerous calls and website visits later over almost four hours, Eleanor solved the mystery, but it wasn't easy, and we now finally have an appointment to get the thing fixed on her day off next week.
----
Meanwhile, as she was having all of that fun, I was on my way to, and quickly from, Rochester for a single appointment with a single client that went singly well- until about 10 miles into the drive home in Eleanor's car (which I've been taking for my much more occasional road trips because my car is just too hard on my aching back over long hauls).
I watched in slow motion as a Volvo in front of me let loose a student-desktop-sized slab of frozen-over snow and smashed right into her windshield, causing an Amazing Spider Man web effect over the entire passenger side with some tendrils into my line of sight. I honked the driver over. He turned out to be an RIT kid, barely out of high school. He was mortified and scared. Only COVID kept me from hugging him while telling him, don't worry, it'll be okay, we have coverage for this, but I need your information and you have to clear the rest of that snow off your roof.
