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Never mind the icon- PANIC!
Aug. 27th, 2012 02:45 pmReality returned this morning to Capistrano- and it was a bit hard to swallow just moments past 9 a.m.
Today, Emily began the pre-season of her junior year. Classes don't start until next week, but she's scheduled to work this week in the student union as the kiddies arrive, the book orders are about ready, and today's when the first installment of her financial aid was supposed to transfer. Except it didn't. Worse, she went from having a $4,000-something credit on her account to a $6,000 bill on it.
Making this even more fun was navigating their new "portal" for such things at rit.edu. Our old access name and password didn't work, and it took about eight tries, of her reading the new ones to me over the phone, before I got in and saw the problem: our first quarter loans, hers and (mostly) mine, were not showing as credits anymore. Had I missed something? Was there some unacknowledged email sent to me from the aptly named ed.gov (motto: tell your doctor if your undergraduate education lasts for more than four years)?
She called, and, moments later, the DON'T PANIC sign came back on. The gummint had merely neglected to send in all the cash on time. As of a few minutes ago, the credit is all there and the thousand should be available for frivolous things like their rent that's due on Saturday.
One's head shakes over how they can just pull strings like this without giving anybody a heads-up about it. Probably because they wouldn't want anyone to, you know, PANIC.
Today, Emily began the pre-season of her junior year. Classes don't start until next week, but she's scheduled to work this week in the student union as the kiddies arrive, the book orders are about ready, and today's when the first installment of her financial aid was supposed to transfer. Except it didn't. Worse, she went from having a $4,000-something credit on her account to a $6,000 bill on it.
Making this even more fun was navigating their new "portal" for such things at rit.edu. Our old access name and password didn't work, and it took about eight tries, of her reading the new ones to me over the phone, before I got in and saw the problem: our first quarter loans, hers and (mostly) mine, were not showing as credits anymore. Had I missed something? Was there some unacknowledged email sent to me from the aptly named ed.gov (motto: tell your doctor if your undergraduate education lasts for more than four years)?
She called, and, moments later, the DON'T PANIC sign came back on. The gummint had merely neglected to send in all the cash on time. As of a few minutes ago, the credit is all there and the thousand should be available for frivolous things like their rent that's due on Saturday.
One's head shakes over how they can just pull strings like this without giving anybody a heads-up about it. Probably because they wouldn't want anyone to, you know, PANIC.